Christal Thompson leads PwC’s Client Listening program, where she focuses on creating meaningful moments across the client journey through listening and feedback. She brings more than 20 years of experience across client relationships, pursuit management, people leadership, and social impact, and is known for connecting insight, empathy, and action. In addition, she has supported CEO Action for Racial Equity, contributing to cross-sector collaboration focused on equity, inclusion, and community impact.
Christal holds an MBA in Project Management from Louisiana State University at Shreveport and a Bachelor of Science in Communications from Liberty University.
Christal is deeply passionate about serving as an Ignite Board Member because she has witnessed firsthand how mindset, mentorship, and leadership development can shape students’ confidence and future choices. Over the past two years, she has volunteered with Ignite in Dallas ISD, mentoring students at David W. Carter High School. Earlier in her service, she led the Measure Up for Success session at the Sister to Sister Summit, empowering young women to build self-esteem, strengthen character, and understand how academics, professionalism, and self-determination contribute to long-term success. She is committed to advancing Ignite’s mission by helping students recognize their potential and laying a foundation for future growth.
Outside of work and service, Christal enjoys small-group leadership, hiking, and spending time with her family.